In what can only be described as a technological breakthrough for convenience, AIGENS TECHNOLOGY LTD is changing the way retail markets think and act. Entrepreneur HANS PAUL and PETER LIU ushers in a new era of pragmatic business practices.

Hans Paul, CEO & Co-Founder.

Ever wonder how easy it has become to place an order in a restaurant today using a touchpad? How you can pay by scanning a QR code? How this new era of self-service and cashless transactions has come about? Well, astonishing innovations have made all this possible thanks to the will and vision of Hans Paul (CEO & Co-Founder) and Peter Liu (CTO & Co-Founder) of Aigens Technology Ltd.

Paul is a technocrat with an eye for trends. A veteran business leader he was quick(er) to see a future of convenience, cashless transactions and self-service. So he ushered in technology that made transactions possible with your very own devices.

“According to the Hong Kong Government’s 2018 survey findings, the smartphone penetration among the age group of 10 – 24, 25 – 44, 45 – 64 and over 65 are 94.3%, 99.7%, 96.7% & 57.2% respectively,” says Paul, adding,  that “there are 98.8% of Hong Kong people use smartphone for connection to the internet.  Hence, in terms of supporting devices and Hong Kong people’s smartphone usage habits, Hong Kong market is ready for our “Bring Your Own Device” (BYOD) technology solutions.”         

Personalised Experience

“Nowadays, our ‘BYOD’ technology solution is on high demand,” Pauls says. This is simply because BYOD does not require to download any app. This solution enables diners to place their order by simply scanning a QR Code with their own smart phones.

“Our cutting-edge user-friendly solutions are well equipped with big data analytics and artificial intelligence (A.I.) technologies which enable our clients to drive sales, increase revenue and efficiency, lower costs, collect and analyse valuable customer insight for machine learning. Above and beyond, it raised the bar in service technology of the food and beverage industry.

“Furthermore, our BYOD technology solution could save our client’s investment on machines as the end users will be using their own smart phones to order.”

The BYOD solution will be able to offer mass personalized experiences to diners using Artificial Intelligence.

Winning Over Users

As early In 2016, Aigens believed in the growth of mobile and the potential of BYOD, and  started to be the first technology company to heavily invest in the R&D of BYOD solution. Now Aigens is one of the major leaders of BYOD, serving most of the large F&B brands such as Maxim’s, Pizza Hut and Burger King.

Paul explains: “Just like any other new inventions, at the beginning people will speculate its effectiveness, or if people would like to use it. We offer pilot program for clients to test the market. Once they tried our solution, they understand more and see the benefits of using it. With the proven success of the pilot program, clients started to roll out our solutions at more outlets.”

“Our cutting-edge user-friendly solutions are well equipped with big data analytics and artificial intelligence (A.I.) technologies which enable our clients to drive sales, increase revenue and efficiency, lower costs, collect and analyse valuable customer insight for machine learning.” — Hans Paul, CEO & Co-Founder

The Best Part

“No need to download any app, BYOD solution enables diners to place their orders by simply scanning a QR code with their own smart phones, which could save our clients for the investment of machines while offering mass personalized experiences to diners using Artificial Intelligence.

“Our cutting-edge user-friendly solutions are well equipped with big data analytics and artificial intelligence (A.I.) technologies which enable our clients to drive sales, increase revenue and efficiency, lower costs, collect and analyse valuable customer insight for machine learning.

“Moreover, restaurant staff could focus on services while BYOD solution helps streamline the ordering process.”

Aigens Technology receives the trophy of excellence at Mediazone’s Most Valuable Companies in Hong Kong Awards 2020.

Growth Beyond Borders

“Our BYOD solutions are well equipped with big data analytics and artificial intelligence (A.I.) technologies which enable our clients to drive sales, increase revenue and efficiency, lower costs, collect and analyse valuable customer insight for machine learning.

At the back end, clients could see the trends and based on diners’ ordering habits to plan the menus and promotions for different day parts and seasons.

“We are targeting 5,000 Hong Kong restaurants to be equipped with Aigens’ self-ordering solution by 2022.  On top of that, there is a huge potential in China and Asia Pacific, we are seizing the opportunity,” says Paul.

For additional information, please visit www.aigens.com

Hong Kong’s Business Leaders share market and interest intelligence in the pages of HKMVC 2020

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