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Multi-Partner Strategy Proves Winning Formula!

Catering to Hong Kong’s growingly discerning financial sector is no mean feat amidst regulation, competition and new technology, says veteran insurance service expert RAYMOND FU. ...

Wisdom Before Knowledge Proves Key to Customer Growth

Over 20 years of “understanding the true mission” of Hong Kong’s most discerning customers has proved Mr. ARNOLD YEUNG chairman of AMG FINANCIAL GROUP has got what it takes to cate...

Trends Shape Future for Insurer With a ‘Personal Touch’

HLIA’s mission is to become the leading direct insurer of personal insurance delivering first class services to its customers, says DOROTHY SUNG. Hong Leong Insurance (Asia)...

Moving Ahead of the Times

Regulation is impacting market dynamics, changing priorities for an ambitious workforce. What does the future hold for the industry and its customers? Following the ena...

Consumer Power Ushers in New Era of Change

Tougher regulation, industry-wide competition, rising consumer awareness and changing consumer demographics keep an industry in flux. For the financial solutions customer, what p...

Insurance Cover: Tailor-made with You in Mind | NACORA INSURANCE BROKERS LTD.

Creativity, solutions approach gives NACORA INSURANCE BROKERS LTD distinct market lead as prospects open north of the border. Since 1972 it has been Nacora’s core competence to s...

Customer-Driven Focus Gives Insurer Strategic Edge | LIBERTY INTERNATIONAL INSURANCE LTD.

Rapidly changing consumer needs, cut-throat competition and the impact of the information superhighway are making insurance service providers innovate like never before, as they fi...

Honesty Alone Assures Growth | JUCHENG INSURANCE BROKER LTD.

Supplying Hong Kong’s local and foreign market with quality guidance for the purchase of insurance coverage is the prime business of JUCHENG INSURANCE BROKER LTD, says its CEO, ALA...

Thinking as a Customer is the Key to Success | KSY SPECIALITY LTD

Serving Asia’s most discerning market, KSY SPECIALITY LTD looks beyond traditional products and customer service axioms. Its dynamic Chief Executive AGNES KOON talks about the futu...

In Sure Hands | AMG FINANCIAL GROUP

Rising costs of living and medical care is causing Hong Kong’s aging population to grow increasingly discerning in the choice of insurance service providers. ARNOLD YEUNG, Founder ...