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“THE COST OF MEDICAL CARE IS ALWAYS on the rise and; misfortune is not always the neighbour\u2019s visitor. We understand this and that\u2019s what makes us a choice partner for the industry and the customer.” – Arnold Yeung<\/p><\/div>\n
Market Faith <\/span><\/h3>\nFor its understated founder, applause comes from within. \u201cWe are only as important as the customers thinks we are. Our value comes from helping others to help themselves,\u201d says Arnold Yeung, for whom the real business is not about products and\/or services. It is about \u201cdoing the right thing.\u201d <\/span><\/p>\nYeung\u2019s tenacity and patience paid off as AMG grew for over more than a decade, on the back of client referral business. \u201cProviding the right information and advise is what helped us grow to win market faith and the respect of the industry,\u201d says Yeung.<\/span><\/p>\nFar from being the only insurance broker\/financial advisor in Hong Kong, AMG is yet an example of the \u2018wisdom of quality service.\u2019. With an increasing number of long-term customers, AMG enjoys the market\u2019s trust which is why the world\u2019s leading insurers make their products available at and through AMG. <\/span><\/p>\n\u201cOur role is to act in the customer\u2019s best interest. It is the only way forward if you are looking for long term growth in a service-savvy and highly competitive \u201cWhat we bring to the table is the ability to listen, understand the customer\u2019s requirements and use our knowledge and experience to present the most suitable options.\u201d THE COST OF MEDICAL CARE IS ALWAYS on the rise and; misfortune is not always the neighbour\u2019s visitor. We understand this and that\u2019s what makes us a choice partner for the industry and the customer. – Arnold Yeung market. Reputation of quality is the cornerstone of a responsible company and matters most when you serve a market where relationships matter and referrals are priceless. What we bring to the table is the ability to listen, understand the customer\u2019s requirements and use our knowledge and experience to present the most suitable options. What we recommend is open to challenge because we know the reasons backing our recommendations. This personalized service is hard to get and that\u2019s the niche we have filled since day one.\u201d<\/span><\/p>\nIn Who\u2019s Best Interest? <\/span><\/h3>\n\u201cPicking the right people, training them and guiding them to pick the right solution for each individual customer is what\u2019s we\u2019ve focused on since the very first day AMG opened its doors. Given the current economic situation our industry faces talent issues and the market itself needs better insurance products as protection from uncertainty. With the rising cost of medical care our aging population needs better care and our role is to encourage the customer to take action and not just admit to the need and do nothing,\u201d Yeung says, adding that the sophisticated Hong Kong market is today more aware of options and has the resources to go shopping. \u201cOur role is to draw their attention to the fine print and ensure they know why we are recommending the products that match their needs. It is when we walk them through the choices and then show them why we pick the products for them, that\u2019s when they see how customer centric we are. We also don\u2019t adopt the \u2018love them and leave them\u2019 approach. We stay with them at every step of the way to ensure that commitments made to them are kept, just as they would expect.\u201d<\/span><\/p>\n![\"\"](\"http:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2016\/10\/hkmvc17_AMG3.jpg\")
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Partner of Choice <\/span><\/h3>\n
Yeung\u2019s tenacity and patience paid off as AMG grew for over more than a decade, on the back of client referral business. \u201cProviding the right information and advise is what helped us grow to win market faith and the respect of the industry,\u201d says Yeung.<\/span><\/p>\n Far from being the only insurance broker\/financial advisor in Hong Kong, AMG is yet an example of the \u2018wisdom of quality service.\u2019. With an increasing number of long-term customers, AMG enjoys the market\u2019s trust which is why the world\u2019s leading insurers make their products available at and through AMG. <\/span><\/p>\n \u201cOur role is to act in the customer\u2019s best interest. It is the only way forward if you are looking for long term growth in a service-savvy and highly competitive \u201cWhat we bring to the table is the ability to listen, understand the customer\u2019s requirements and use our knowledge and experience to present the most suitable options.\u201d THE COST OF MEDICAL CARE IS ALWAYS on the rise and; misfortune is not always the neighbour\u2019s visitor. We understand this and that\u2019s what makes us a choice partner for the industry and the customer. – Arnold Yeung market. Reputation of quality is the cornerstone of a responsible company and matters most when you serve a market where relationships matter and referrals are priceless. What we bring to the table is the ability to listen, understand the customer\u2019s requirements and use our knowledge and experience to present the most suitable options. What we recommend is open to challenge because we know the reasons backing our recommendations. This personalized service is hard to get and that\u2019s the niche we have filled since day one.\u201d<\/span><\/p>\n \u201cPicking the right people, training them and guiding them to pick the right solution for each individual customer is what\u2019s we\u2019ve focused on since the very first day AMG opened its doors. Given the current economic situation our industry faces talent issues and the market itself needs better insurance products as protection from uncertainty. With the rising cost of medical care our aging population needs better care and our role is to encourage the customer to take action and not just admit to the need and do nothing,\u201d Yeung says, adding that the sophisticated Hong Kong market is today more aware of options and has the resources to go shopping. \u201cOur role is to draw their attention to the fine print and ensure they know why we are recommending the products that match their needs. It is when we walk them through the choices and then show them why we pick the products for them, that\u2019s when they see how customer centric we are. We also don\u2019t adopt the \u2018love them and leave them\u2019 approach. We stay with them at every step of the way to ensure that commitments made to them are kept, just as they would expect.\u201d<\/span><\/p>\nIn Who\u2019s Best Interest? <\/span><\/h3>\n
<\/p>\n<\/p>\nPartner of Choice <\/span><\/h3>\n