{"id":1346,"date":"2014-12-28T09:30:28","date_gmt":"2014-12-28T01:30:28","guid":{"rendered":"http:\/\/hkmvc.mediazone.com.hk\/?p=1346"},"modified":"2017-10-16T08:46:07","modified_gmt":"2017-10-16T08:46:07","slug":"market-applause-for-hospitality-icons-40th-birthday-the-park-lane-hong-kong","status":"publish","type":"post","link":"https:\/\/www.mediazone.com.hk\/hkmvc\/2014\/12\/28\/market-applause-for-hospitality-icons-40th-birthday-the-park-lane-hong-kong\/","title":{"rendered":"Market Applause for Hospitality Icon\u2019s 40th Birthday! | THE PARK LANE HONG KONG"},"content":{"rendered":"<h2>One of Hong Kong\u2019s most sought after upscale hotels reaches a milestone celebrating its notable contribution to our vibrant city\u2019s life and style.<\/h2>\n<hr \/>\n<p><span style=\"color: #000000;\">Famed for its overall quality of product, The Park Lane Hong Kong commands respect from trade and market alike for the overall offering that it offers to the customer. <\/span><\/p>\n<p><span style=\"color: #000000;\">Competitively priced, it offers bestin-class, one-stop-shop services to the local and international M.I.C.E market, over 800 spacious and elegant guest rooms and suites overlooking the famed Victoria Harbour and Park.<\/span><\/p>\n<p><span style=\"color: #000000;\">The hotel has a roof-top Garden on 28th Floor which is one of the best venues for outdoor weddings and private parties. <\/span><\/p>\n<p><span style=\"color: #000000;\">It boasts fully-equipped and spacious venues (15,000 ft2 venue space) to cater to a variety of events, from training seminars, conferences, meetings to private cocktails, celebrations and wedding receptions.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5181\" src=\"http:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2.jpg\" alt=\"\" width=\"823\" height=\"549\" srcset=\"https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2.jpg 823w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2-600x400.jpg 600w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2-300x200.jpg 300w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2-768x512.jpg 768w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane2-450x300.jpg 450w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/p>\n<h3><span style=\"color: #000000;\">Success Secret <\/span><\/h3>\n<p><span style=\"color: #000000;\">Celebrating 40 years of uninterrupted service for any brand is no mean feat but for general manager Luc Bollen, the hotel\u2019s success is a matter of humble pride. <\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cOur customers are to be credited for this milestone achievement and of course, our loyal staff who have stayed true to the spirit of hospitality,\u201d says Bollen.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cIn this competitive arena, there is no room for complacence. You have to constantly improve your product and remember that hospitality is not merely just hardware and software but it is the overall guest experience that matters. <\/span><\/p>\n<p><span style=\"color: #000000;\">People ask, what sets The Park Lane Hotel apart. I think it is the way we make you feel from check-in to check-out!\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">To what does The Park Lane owe its success over 40 years to? <\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cWe\u2019ve built our customer loyalty on referral business,\u201d says Bollen. \u201cToday\u2019s guest is well travelled and can more accurately judge the quality of the overall hospitality package. They can tell when a hotel is wired to create that \u2018wow\u2019 factor. They have tools like TripAdvisor to help them make educated choices and all these combined help to make The Park Lane a hotel of choice and one worth referring. It is this consistency of quality that translates to customer loyalty.\u201d <\/span><\/p>\n<h3><span style=\"color: #000000;\">Adding Value <\/span><\/h3>\n<p><span style=\"color: #000000;\">With 40 years of experience, the hotel\u2019s management is no stranger to helping organize the most challenging events. Its famed food and beverage service easily satisfies the most discerning customers and its beautifully appointed rooms make for an all round value-proposition for any customer.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cEvery guest is an opportunity to prove how good we are as a service provider. We actively seek guests\u2019 feedback and have systems that benchmark the quality of our services against the highest standards. The whole idea is to make the guest appreciate the added value they are getting for their tourist\/business dollar. So in a sense we are not only a homeaway-from-home for our guests but we are their strategic business partners too, giving them more value for a competitive price,\u201d concludes Bollen.<\/span><\/p>\n<p><span style=\"color: #000000;\">The Publisher and Editorial Board of Mediazone Group of Publications wishes to congratulate The Park Lane Hotel on the occassion of its 40th anniversary and for making it to this year\u2019s prestigious list of Hong Kong\u2019s Most Valuable Companies.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5182\" src=\"http:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3.jpg\" alt=\"\" width=\"823\" height=\"523\" srcset=\"https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3.jpg 823w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3-600x381.jpg 600w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3-300x191.jpg 300w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3-768x488.jpg 768w, https:\/\/www.mediazone.com.hk\/hkmvc\/wp-content\/uploads\/2014\/12\/hkmvc15_parklane3-450x286.jpg 450w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/p>\n<p><span style=\"color: #000000;\">For additional information please visit <a style=\"color: #000000;\" href=\"http:\/\/www.parklane.com.hk\" target=\"_blank\" rel=\"noopener\"><strong>www.parklane.com.hk<\/strong><\/a><\/span><\/p>\n<hr \/>\n<p>Hong Kong\u2019s Business Leaders share market and interest intelligence in the pages of HKMVC 2015<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of Hong Kong\u2019s most sought after upscale hotels reaches a milestone celebrating its notable contribution to our vibrant city\u2019s life and style. Famed for its overall quality of product, The Park Lane Hong Kong commands respect from trade and market alike for the overall offering that it offers to the customer. Competitively priced, it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5180,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[365,80],"tags":[81,82,83],"class_list":["post-1346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hkmvc-2015","category-hospitality","tag-hotel","tag-life-style","tag-travel","dropcap-y","no-lazy-placeholder"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Market Applause for Hospitality Icon\u2019s 40th Birthday! | THE PARK LANE HONG KONG - Mediazone&#039;s Hong Kong&#039;s Most Valuable Companies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mediazone.com.hk\/hkmvc\/2014\/12\/28\/market-applause-for-hospitality-icons-40th-birthday-the-park-lane-hong-kong\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Market Applause for Hospitality Icon\u2019s 40th Birthday! | THE PARK LANE HONG KONG - Mediazone&#039;s Hong Kong&#039;s Most Valuable Companies\" \/>\n<meta property=\"og:description\" content=\"One of Hong Kong\u2019s most sought after upscale hotels reaches a milestone celebrating its notable contribution to our vibrant city\u2019s life and style. Famed for its overall quality of product, The Park Lane Hong Kong commands respect from trade and market alike for the overall offering that it offers to the customer. 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