“My principle for managing and operating a business is \u2018to fully understand the situations and the persons, let the right persons do the right things\u2019. The world is ever-changing and so is the need of consumers and our society. If we remain unchanged, everything will become history, thus creativity and innovation are the keys to success,\u201d says Dr. Ice Kwan, CEO of Sau San Tong. <\/span><\/p>\n \u201cYou need to know the environment and the trend of the society well. Such information is essential for setting and executing business strategy. Also, you have to know the abilities of your staff well. A company is a platform for everyone to bring out their talents. If we assign the appropriate jobs and duties to the right persons, the best result and the highest efficiency can be achieved. Besides, teamwork is highly important for a company. A company should not solely rely on one single person but a team, the power of a team far surpasses that of one person.\u201d<\/span><\/p>\n Hong Kong is experiencing an economic downturn thanks to which the consumer confidence and investment intention are also weakened. Moreover, there is negative news about beauty industry from time to time, which greatly affects the reputation of our industry resulting in a drop in business. The beauty industry and retail industry are having a hard time, however I take it as a challenge or an opportunity. We carefully judge the hour and size up the situation to make suitable strategy to further diversify our business in this ever-changing market.<\/span><\/p>\n \u201cOver these 16 years, we provide professional and attentive services with an honest and sincere attitude while strictly complying with the ethics of the beauty industry. We put the interests of customers as our first priority. We fulfill their needs and no one is stressed or forced to purchase in Sau San Tong. We maintain our outstanding reputation of \u201czero\u201d complaints within the industry which explains why so many celebrities and socialites are our customers and have been supporting us for many years. We pay attention to every detail. All products and treatments are carefully and strictly selected by us and our goal is to offer more than what customers pay for. We persistently satisfy and exceed customers\u2019 needs. We have established extensive networks and besides the stores in Hong Kong, we have set up a number of prestigious flagship stores in China. <\/span><\/p>\nAgainst all Odds <\/span><\/h3>\n
Making a Difference <\/span><\/h3>\n