Your Competitive Advantage
Quality service alone will prove the main competing factor amongst Hong Kong’s automation service providers says DESMOND NG, Director of the multi-award winning, EC INFOTECH.
EC Infotech total solutions and professional services help multi-nationals increase operational efficiency, and build a competitive advantage against competitors in the industry.
The company has expanded quickly and now has over 150 direct employees.
“We have been expanding our IT team to provide Intelligent Building Solutions as well as maintenance and operation service to government units. Also, we have been expanding our Octopus car-park system and access control business and our installed base already exceeds 100 locations,” says Desmond Ng, Director of EC Infotech.
Quality Growth
“Our flat organizational structure allows us to provide our customers with quick response and best fit solutions. Also, we care about our staff and society. We have got the sliver award for the 22nd Considerable Contractor Site Award Scheme as a Model subcontractor organized by Development Bureau and Construction Industry Council.
In addition, we have got the Outstanding Social Caring Organization Award by the Social Enterprise Research Institute – all of which goes to show our commitment to our customers and our devotion to best business practices.”
Added Value
“We don’t just offer products but holistic solutions and individual services to our customers. We listen to their special needs, and provide one-stop service and tailor-made solutions. We also offer flexible payment terms such as installment or leasing option for our Octopus car-park system.
The major problem facing the engineering field is shortage of skilled labour as well as continuous technology revolution.
To retain our valuable labour force, we provide flexible working hours as well as incentive salary scheme to our staff. Also, we provide regular technical training as well as latest technology update to our technicians who are then in turn able to provide a superior level of service to our customers.”
Days Ahead
“We are planning to setup the energy management solution team to cater to the need of demanding customers on that sector. We are hugely humbled by our success and appreciate being awarded the HKMVC Award which will go a long way to inspire our staff and our customers of our sincerity to provide them with best-in-class services that they have come to expect from us. We will continue to exceed their expectations and strive for higher levels of professional service. We believe that the service we offer not only enhances the quality of our customer’s business but by extension also has a small impact on the overall economy of Hong Kong. As a local company, we see this as part of our mandate – to uplift the quality of industry in Hong Kong and by so doing, contribute to our market by adding value. We would like to use this opportunity to thank our loyal customers for their support and loyalty thanks to which we have achieved this level of success,” concludes Ng.
For additional information, please visit www.ecinfotech.com
Hong Kong’s Business Leaders share market and interest intelligence in the pages of HKMVC 2017
